C1 incident

We have resolved an incident where C1 customers experienced a small number of connectors not syncing successfully. Please reach out to support if you have any concerns.

Minor Resolved

C1 experienced a minor incident on August 10, 2026 affecting API, lasting 18h 24m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2026, 08:08 PM UTC
Resolved
Aug 11, 2026, 02:32 PM UTC
Duration
18h 24m
Detected by Pingoru
Aug 10, 2026, 08:08 PM UTC

Affected components

API

Update timeline

  1. investigating Aug 10, 2026, 08:08 PM UTC

    We are investigating an issue where a small number of connectors are not syncing successfully. We will provide further updates within 30 minutes.

  2. identified Aug 10, 2026, 08:43 PM UTC

    We have identified an issue where some customers are experiencing a small number of connectors not syncing successfully. We are actively working to mitigate this issue. We will provide an additional update within 30 minutes.

  3. monitoring Aug 10, 2026, 09:17 PM UTC

    We have deployed a fix for an issue where some customers were experiencing a small number of connectors not syncing successfully. We are actively monitoring the system to confirm the issue has been fully resolved.

  4. resolved Aug 11, 2026, 02:32 PM UTC

    We have resolved an incident where C1 customers experienced a small number of connectors not syncing successfully. Please reach out to support if you have any concerns.