C1 incident

We have resolved an incident where requests to our API were failing due to timeouts. Impacted users may have experienced timeouts in the C1 web application, and notifications and automations may have been delayed. We will be conducting a full investigation. Please reach out to support if you have any concerns.

Minor Resolved

C1 experienced a minor incident on August 13, 2026 affecting API, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 05:45 PM UTC
Resolved
Aug 13, 2026, 06:13 PM UTC
Duration
28m
Detected by Pingoru
Aug 13, 2026, 05:45 PM UTC

Affected components

API

Update timeline

  1. investigating Aug 13, 2026, 05:45 PM UTC

    We are investigating an issue that is causing some requests to our API to timeout. We will provide further updates in 30 minutes.

  2. resolved Aug 13, 2026, 06:13 PM UTC

    We have resolved an incident where requests to our API were failing due to timeouts. Impacted users may have experienced timeouts in the C1 web application, and notifications and automations may have been delayed. We will be conducting a full investigation. Please reach out to support if you have any concerns.