Bynder incident

Degraded performance with search, searching via the search bar might fail and result in error message.

Minor Resolved View vendor source →

Bynder experienced a minor incident on May 14, 2025 affecting Asset Library and Global and 1 more component, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2025, 10:28 AM UTC
Resolved
May 14, 2025, 11:34 AM UTC
Duration
1h 5m
Detected by Pingoru
May 14, 2025, 10:28 AM UTC

Affected components

Asset LibraryGlobalUS OnlyEU Only

Update timeline

  1. investigating May 14, 2025, 10:28 AM UTC

    We are currently experiencing issues with our search bar. When searching using the search bar, you search might fail and result in an error message. We are working hard on the solution of this problem and will keep you updated on the progress.

  2. identified May 14, 2025, 10:48 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 14, 2025, 10:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 14, 2025, 11:34 AM UTC

    This incident has been resolved.