Bynder incident

Degraded performance with uploading in Global

Minor Resolved View vendor source →

Bynder experienced a minor incident on June 11, 2025 affecting Asset Library and Uploads, lasting 5h 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2025, 02:42 PM UTC
Resolved
Jun 11, 2025, 07:57 PM UTC
Duration
5h 15m
Detected by Pingoru
Jun 11, 2025, 02:42 PM UTC

Affected components

Asset LibraryUploads

Update timeline

  1. investigating Jun 11, 2025, 02:42 PM UTC

    We are currently experiencing issues with uploading on the services in the Global region. It might happen to portals in this region that uploads are successful but are not displayed in the Asset bank. We are working hard on the solution of this problem and will keep you updated on the progress.

  2. identified Jun 11, 2025, 04:30 PM UTC

    We've identified the cause of the delayed asset availability within global portals. We are actively working on a fix. Please note that asset uploads are successful and stored within our system. Do not re-upload assets, as this will create duplicates.

  3. monitoring Jun 11, 2025, 07:22 PM UTC

    A fix has been implemented and we are currently monitoring the results. Delayed asset uploads should now be available in the asset bank.

  4. resolved Jun 11, 2025, 07:57 PM UTC

    This incident has been resolved.