Bynder incident

Degraded performance with Collections in Global region

Minor Resolved View vendor source →

Bynder experienced a minor incident on June 20, 2025 affecting Collections, lasting 2d 22h. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2025, 09:41 AM UTC
Resolved
Jun 23, 2025, 08:37 AM UTC
Duration
2d 22h
Detected by Pingoru
Jun 20, 2025, 09:41 AM UTC

Affected components

Collections

Update timeline

  1. investigating Jun 20, 2025, 09:41 AM UTC

    We are currently experiencing issues with Collections on the services in the Global region. It might happen to portals in this region that newly created Collections will not be visible in the Collection overview. We are working hard to solve this problem and will keep you updated.

  2. investigating Jun 20, 2025, 12:21 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 20, 2025, 04:02 PM UTC

    We are still investigating this issue. The estimated time to resolve the issue is still undetermined but we are working hard towards a solution.

  4. monitoring Jun 20, 2025, 08:09 PM UTC

    A fix has been implemented and we'll monitor results over this coming weekend.

  5. resolved Jun 23, 2025, 08:37 AM UTC

    All services are working again as they should be.