bvoip experienced a minor incident on July 2, 2026 affecting Control - Multi-Tenant Management Portal and Control - Multi-Tenant Management Portal (1Stream Control Portal - Central Services - North America), lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Control - Multi-Tenant Management PortalControl - Multi-Tenant Management Portal (1Stream Control Portal - Central Services - North America)
Update timeline
- identified Jul 02, 2026, 01:55 PM UTC
We received some reports of users not being able to sign in via the control portal SSO with User Not Found. We have identified and remediating this issue.
- monitoring Jul 02, 2026, 02:57 PM UTC
All sign-in issue seem to be resolved at this time. Switching this incident to monitoring