Update timeline
- resolved Feb 21, 2026, 04:00 AM UTC
Type: Maintenance Duration: 2 hours Affected Components: CCaaS Europe - Voice Services, CCaaS Americas - Voice Services, CCaaS International - AI Voice Bots Feb 21, 04:00:00 GMT+0 - Identified - Dear Customer, We would like to inform you that on 21-02-2026 there will be a scheduled maintenance window for applying security patches on the Graia CCaaS Voice components. Graia International: 21-02-2026 | 04:00 UTC | 2 h During this time all components will be operational, but we do anticipate a short voice service interruption during key moments of the update. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Graia Team Feb 21, 06:07:03 GMT+0 - Identified - The maintenance has been completed
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