Buzzeasy incident

Graia CCaaS Security Patching

Minor Resolved View vendor source →

Buzzeasy experienced a minor incident on March 21, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2026, 04:00 AM UTC
Resolved
Mar 21, 2026, 04:00 AM UTC
Duration
Detected by Pingoru
Mar 21, 2026, 04:00 AM UTC

Update timeline

  1. resolved Mar 21, 2026, 04:00 AM UTC

    Type: Maintenance Duration: 2 hours and 9 minutes Affected Components: CCaaS Europe - Voice Services, CCaaS Americas - Voice Services, CCaaS International - AI Voice Bots Mar 21, 04:00:00 GMT+0 - Identified - Dear Customer, We would like to inform you that on 21-03-2026 there will be a scheduled maintenance window for applying security patches on the Graia CCaaS Voice components. Graia International: 21-03-2026 | 04:00 UTC | 2 h During this time all components will be operational, but we do anticipate short voice service interruptions during key moments of the update. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Graia Team Mar 21, 06:06:08 GMT+0 - Completed - The maintenance has been completed