Business Fitness Outage History
Business Fitness is up right nowPingoru has recorded 4 incidents for Business Fitness: 4 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 2 | 338 of 720 (47%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 2 | 5 of 720 (1%) |
| October 2026 | 0 | 0 of 592 (0%) |
Incidents, newest first
Minor September 14, 2026 ATO connection: Service disruption 3h 31m Active Platform (API), Active Workpapers (API), Active Platform (Website), Active Ledger and Reporting (API) and 4 more
Started Sep 14, 2026, 01:24 AM UTC· resolved Sep 14, 2026, 04:56 AM UTC
- identified Sep 14, 2026, 01:24 AM UTC
We are aware of an issue with our connection to the ATO that is currently preventing the import of ATO data, including ICA, ITA and Activity Statements. We are monitoring the issue and will update this page as soon as services resume. For the latest information, please check the ATO's status page: .
- resolved Sep 14, 2026, 04:56 AM UTC
This incident has been resolved.
Notice September 3, 2026 XPM Connector – Service Disruption 1h 33m Active Platform (API)
Started Sep 03, 2026, 05:52 AM UTC· resolved Sep 03, 2026, 07:26 AM UTC
- investigating Sep 03, 2026, 05:52 AM UTC
We’re aware of an issue affecting our XPM connector following the release of a new XPM API version. Our team is actively investigating the changes and working on a fix to restore functionality as soon as possible. We’ll provide further updates as they become available.
- resolved Sep 03, 2026, 07:26 AM UTC
This incident has been resolved.
Major June 25, 2026 Known Issue: Error When Inserting Worksheets in Excel 2h 25m Active Workpapers (API), Active Workpapers (API), Active Workpapers (Website), Active Workpapers (Website) and 2 more
Started Jun 25, 2026, 11:00 PM UTC· resolved Jun 26, 2026, 01:26 AM UTC
- identified Jun 25, 2026, 11:00 PM UTC
We're aware of an issue affecting some users when inserting worksheets. This appears to be caused by a recent change to a Microsoft library and is not related to your Office version or any updates on our side. Microsoft are aware of this and is treating it as a priority. You can follow Microsoft's progress here: [WorksheetProtection.protect() and unprotect() now throw AccessDenied when called on already protected/unprotected worksheets · Issue #6784 · OfficeDev/office-js](https://github.com/OfficeDev/office-js/issues/6784#issuecomment-4803470467) We are actively monitoring the situation and will update you as soon as a resolution is available.
- monitoring Jun 26, 2026, 01:26 AM UTC
We implemented a fix and are currently monitoring the result. Please close Excel and reopen the binders, and the error should no longer appear.
Minor June 4, 2026 Degraded Performance - Active Workpaper add-in missing or unavailable 19d 19h Active Workpapers (Add-in), Active Workpapers (Add-in)
Started Jun 04, 2026, 04:36 AM UTC· resolved Jun 24, 2026, 12:24 AM UTC
- investigating Jun 04, 2026, 04:36 AM UTC
We are aware of the issue some users are experiencing with accessing the Active Workpapers excel add-in. We are currently investigating and working with Microsoft to resolve this and will continue to update this notice as more information becomes available. We apologise for any inconvenience caused.
- identified Jun 05, 2026, 07:10 AM UTC
We have escalated this issue to Microsoft, who have identified the cause and are working on a fix. We will share more updates as they become available.
- monitoring Jun 09, 2026, 12:30 AM UTC
**Update:** We have released a temporary workaround for the Microsoft deployment issue affecting the Workpapers add-in. Microsoft has expedited a replacement version of the Workpapers add-in that installs as a new Excel add-in, bypassing the caching and update issues impacting the current version. Internal testing and customer validation have confirmed that it provides the same functionality as the existing add-in. Customers can deploy the replacement add-in through the Microsoft 365 Admin Centre using the same deployment process as the current add-in. Deployment instructions are available in the knowledge base article below. We continue to work with Microsoft while their engineering team investigates and resolves the underlying issue with the original add-in.