Business Central incident

Users are experiencing fai...

Minor Resolved View vendor source →

Business Central experienced a minor incident on January 8, 2026 affecting Business Central (Domain (businesscentral.dynamics.com)), lasting 4h 18m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2026, 09:23 AM UTC
Resolved
Jan 08, 2026, 01:41 PM UTC
Duration
4h 18m
Detected by Pingoru
Jan 08, 2026, 09:23 AM UTC

Affected components

Business Central (Domain (businesscentral.dynamics.com))

Update timeline

  1. investigating Jan 08, 2026, 09:23 AM UTC

    Microsoft is aware of an emerging issue where users are experiencing failures when attempting to access your environment. We are investigating the issue and will provide another update within the next 30 minutes. This information is preliminary and may be subject to changes, corrections, and updates. Link to admin center: https://admin.cloud.microsoft/?#/servicehealth/:/alerts/DN1215469

  2. resolved Jan 08, 2026, 01:41 PM UTC

    Status: Service Restored Final Status: The redeployment has finished, and Microsoft has applied the required configuration changes. After monitoring telemetry, Microsoft has confirmed that environment access has been restored. A Post-Incident Report will be published within five days. Preliminary Root Cause: A portion of Microsoft’s database infrastructure responsible for environment accessibility entered an unhealthy state. Next Steps: Microsoft is analyzing performance data and trends across the affected systems to help prevent this issue from occurring again.