Ongoing since 06:56 PM UTC, affecting BBO GRR and CLS29 and 1 more.
[11:00 AM EST 10/24/2026] All products are available, but some features are still impacted. - Canvas in the ATS is not yet available, and we know this is a significant disruption for many of you. Restoring it is our top priority, and we will share updates as soon as we have them. - Some users are also still experiencing login issues. If you are unable to log in, please open a support case right away so our team can help. - Separately, we have identified the root cause of the ATS SSO issue with BBO previously reported. If SSO isn’t working for you, please open a support case and our team will resolve it. For other known issues, see the links below. Known and Resolved Issues and Integrated App Status. Please find the FAQ here. For products within the TextKernel group, further updates can be found on the TextKernel dedicated status page here.
Affected components
Update timeline
- monitoring Oct 23, 2026, 06:56 PM UTC
[2:56 PM EST 10/23/2026] All products are available, but some features are still impacted. - Canvas in the ATS is not yet available, and we know this is a significant disruption for many of you. Restoring it is our top priority, and we will share updates as soon as we have them. - Some users are also still experiencing login issues. If you are unable to log in, please open a support case right away so our team can help. - Separately, we have identified the root cause of the ATS SSO issue with BBO previously reported. If SSO isn’t working for you, please open a support case and our team will resolve it. For other known issues, see the links below. Known and Resolved Issues and Integrated App Status. Please find the FAQ here. For products within the TextKernel group, further updates can be found on the TextKernel dedicated status page here.
- monitoring Oct 24, 2026, 12:00 PM UTC
[8:00 AM EST 10/24/2026] All products are available, but some features are still impacted. - Canvas in the ATS is not yet available, and we know this is a significant disruption for many of you. Restoring it is our top priority, and we will share updates as soon as we have them. - Some users are also still experiencing login issues. If you are unable to log in, please open a support case right away so our team can help. - Separately, we have identified the root cause of the ATS SSO issue with BBO previously reported. If SSO isn’t working for you, please open a support case and our team will resolve it. For other known issues, see the links below. Known and Resolved Issues and Integrated App Status. Please find the FAQ here. For products within the TextKernel group, further updates can be found on the TextKernel dedicated status page here.
- monitoring Oct 24, 2026, 03:05 PM UTC
[11:00 AM EST 10/24/2026] All products are available, but some features are still impacted. - Canvas in the ATS is not yet available, and we know this is a significant disruption for many of you. Restoring it is our top priority, and we will share updates as soon as we have them. - Some users are also still experiencing login issues. If you are unable to log in, please open a support case right away so our team can help. - Separately, we have identified the root cause of the ATS SSO issue with BBO previously reported. If SSO isn’t working for you, please open a support case and our team will resolve it. For other known issues, see the links below. Known and Resolved Issues and Integrated App Status. Please find the FAQ here. For products within the TextKernel group, further updates can be found on the TextKernel dedicated status page here.
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