Buildium Outage History

Buildium had 5 outages in the last 2 years totaling 8h 44m of downtime — averaging 0.2 incidents per month.

There were 5 Buildium outages since August 28, 2025 totaling 8h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.buildium.com

Critical July 29, 2026

Buildium resident portal outage

Detected by Pingoru: Jul 29, 2026, 12:58 AM UTC
Resolved: Jul 29, 2026, 02:58 AM UTC
Duration: 2h

Affected: Resident CenterApplicant Center

Timeline · 4 updates

investigating Jul 29, 2026, 12:58 AM UTC

The Buildium Resident and Applicant Portal is currently unavailable for some users. Residents may be unable to access the portal or complete screening-related actions. Our team is actively investigating and will provide updates as more information becomes available.
investigating Jul 29, 2026, 01:43 AM UTC

We are currently investigating an issue affecting the Buildium Resident Center and Applicant Center. Users may receive a 504 Gateway Timeout and be unable to access these sites. The Manager application remains available. Our engineering team is actively investigating, and we will provide updates as more information becomes available.
monitoring Jul 29, 2026, 02:50 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Jul 29, 2026, 02:58 AM UTC

This incident has been resolved.

Read the full incident report →

Minor December 1, 2025

Login Issues with Mobile App

Detected by Pingoru: Dec 01, 2025, 06:58 PM UTC
Resolved: Dec 01, 2025, 08:09 PM UTC
Duration: 1h 10m

Affected: Buildium Manager Mobile App - iOSBuildium Manager Mobile App - AndroidBuildium Resident Center Mobile App - iOSBuildium Resident Center Mobile App - Android

Timeline · 4 updates

investigating Dec 01, 2025, 06:58 PM UTC

We are investigating an issue with our authentication service that is preventing some users from logging into the Mobile App
identified Dec 01, 2025, 07:20 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Dec 01, 2025, 07:34 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Dec 01, 2025, 08:09 PM UTC

This incident has been resolved.

Read the full incident report →

Notice October 1, 2025

Buildium Esignature Outage

Detected by Pingoru: Oct 01, 2025, 02:19 PM UTC
Resolved: Oct 01, 2025, 03:18 PM UTC
Duration: 58m

Affected: Dropbox Sign, Fax, and Forms Send signature requests

Timeline · 2 updates

investigating Oct 01, 2025, 02:19 PM UTC

Buildium Esignature Outage. "We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience." https://status.hellosign.com/incidents/8g4fhlrn5t0r
resolved Oct 01, 2025, 03:18 PM UTC

This incident has been resolved.

Read the full incident report →

Critical September 5, 2025

Buildium Phone Support Unavailable

Detected by Pingoru: Sep 05, 2025, 08:02 PM UTC
Resolved: Sep 05, 2025, 09:55 PM UTC
Duration: 1h 53m

Affected: Phone support

Timeline · 3 updates

identified Sep 05, 2025, 08:02 PM UTC

We are currently experiencing issues with our phone provider. At this time, please submit a support case for assistance. We apologize for the inconvenience and are working with our provider to resolve this issue as soon as possible.
identified Sep 05, 2025, 09:03 PM UTC

We are continuing to work on a fix for this issue.
resolved Sep 05, 2025, 09:55 PM UTC

This incident has been resolved and phone support is available.

Read the full incident report →

Notice August 28, 2025

2FA Code Delay

Detected by Pingoru: Aug 28, 2025, 07:21 PM UTC
Resolved: Aug 28, 2025, 10:03 PM UTC
Duration: 2h 41m

Affected: Buildium.com

Timeline · 3 updates

identified Aug 28, 2025, 07:21 PM UTC

Some users may experience trouble accessing Buildium due to SMS delivery delays affecting 2FA codes across multiple U.S. networks. We are actively working with our partner, Twilio, to resolve the issue.
monitoring Aug 28, 2025, 08:48 PM UTC

We are observing recovery in SMS delivery delays and failures from our provider Twilio for multiple networks in the US. We are continuing to monitor the issue for updates.
resolved Aug 28, 2025, 10:03 PM UTC

This incident has been resolved.

Read the full incident report →