Buildium experienced a critical incident on July 29, 2026 affecting Resident Center and Applicant Center, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 29, 2026, 12:58 AM UTC
The Buildium Resident and Applicant Portal is currently unavailable for some users. Residents may be unable to access the portal or complete screening-related actions. Our team is actively investigating and will provide updates as more information becomes available.
- investigating Jul 29, 2026, 01:43 AM UTC
We are currently investigating an issue affecting the Buildium Resident Center and Applicant Center. Users may receive a 504 Gateway Timeout and be unable to access these sites. The Manager application remains available. Our engineering team is actively investigating, and we will provide updates as more information becomes available.
- monitoring Jul 29, 2026, 02:50 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 29, 2026, 02:58 AM UTC
This incident has been resolved.