Buildium incident

Login Issues with Mobile App

Minor Resolved View vendor source →

Buildium experienced a minor incident on December 1, 2025 affecting Buildium Manager Mobile App - iOS and Buildium Manager Mobile App - Android and 1 more component, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2025, 06:58 PM UTC
Resolved
Dec 01, 2025, 08:09 PM UTC
Duration
1h 10m
Detected by Pingoru
Dec 01, 2025, 06:58 PM UTC

Affected components

Buildium Manager Mobile App - iOSBuildium Manager Mobile App - AndroidBuildium Resident Center Mobile App - iOSBuildium Resident Center Mobile App - Android

Update timeline

  1. investigating Dec 01, 2025, 06:58 PM UTC

    We are investigating an issue with our authentication service that is preventing some users from logging into the Mobile App

  2. identified Dec 01, 2025, 07:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 01, 2025, 07:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 01, 2025, 08:09 PM UTC

    This incident has been resolved.