Buildium Outage History

Buildium is up right now

Buildium had 6 outages in the last 2 years totaling 9h 38m of downtime — averaging 0.2 incidents per month.

There were 6 Buildium outages since June 10, 2025 totaling 9h 38m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.buildium.com

Minor December 1, 2025

Login Issues with Mobile App

Detected by Pingoru
Dec 01, 2025, 06:58 PM UTC
Resolved
Dec 01, 2025, 08:09 PM UTC
Duration
1h 10m
Affected: Buildium Manager Mobile App - iOSBuildium Manager Mobile App - AndroidBuildium Resident Center Mobile App - iOSBuildium Resident Center Mobile App - Android
Timeline · 4 updates
  1. investigating Dec 01, 2025, 06:58 PM UTC

    We are investigating an issue with our authentication service that is preventing some users from logging into the Mobile App

  2. identified Dec 01, 2025, 07:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 01, 2025, 07:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 01, 2025, 08:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 1, 2025

Buildium Esignature Outage

Detected by Pingoru
Oct 01, 2025, 02:19 PM UTC
Resolved
Oct 01, 2025, 03:18 PM UTC
Duration
58m
Affected: Dropbox Sign, Fax, and Forms Send signature requests
Timeline · 2 updates
  1. investigating Oct 01, 2025, 02:19 PM UTC

    Buildium Esignature Outage. "We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience." https://status.hellosign.com/incidents/8g4fhlrn5t0r

  2. resolved Oct 01, 2025, 03:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 5, 2025

Buildium Phone Support Unavailable

Detected by Pingoru
Sep 05, 2025, 08:02 PM UTC
Resolved
Sep 05, 2025, 09:55 PM UTC
Duration
1h 53m
Affected: Phone support
Timeline · 3 updates
  1. identified Sep 05, 2025, 08:02 PM UTC

    We are currently experiencing issues with our phone provider. At this time, please submit a support case for assistance. We apologize for the inconvenience and are working with our provider to resolve this issue as soon as possible.

  2. identified Sep 05, 2025, 09:03 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Sep 05, 2025, 09:55 PM UTC

    This incident has been resolved and phone support is available.

Read the full incident report →

Notice August 28, 2025

2FA Code Delay

Detected by Pingoru
Aug 28, 2025, 07:21 PM UTC
Resolved
Aug 28, 2025, 10:03 PM UTC
Duration
2h 41m
Affected: Buildium.com
Timeline · 3 updates
  1. identified Aug 28, 2025, 07:21 PM UTC

    Some users may experience trouble accessing Buildium due to SMS delivery delays affecting 2FA codes across multiple U.S. networks. We are actively working with our partner, Twilio, to resolve the issue.

  2. monitoring Aug 28, 2025, 08:48 PM UTC

    We are observing recovery in SMS delivery delays and failures from our provider Twilio for multiple networks in the US. We are continuing to monitor the issue for updates.

  3. resolved Aug 28, 2025, 10:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 9, 2025

Phone Support Unavailable

Detected by Pingoru
Jul 09, 2025, 10:22 PM UTC
Resolved
Jul 09, 2025, 11:23 PM UTC
Duration
1h 1m
Affected: Phone support
Timeline · 2 updates
  1. identified Jul 09, 2025, 10:22 PM UTC

    We are currently experiencing issues with our phone provider. At this time, please submit a support case for assistance. We apologize for the inconvenience and are working with our provider to resolve this issue as soon as possible.

  2. resolved Jul 09, 2025, 11:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 1, 2025

Manager and Resident mobile apps slowness

Detected by Pingoru
Jul 01, 2025, 03:10 PM UTC
Resolved
Jul 01, 2025, 05:02 PM UTC
Duration
1h 51m
Affected: Buildium Manager Mobile App - iOSBuildium Manager Mobile App - AndroidBuildium Resident Center Mobile App - iOSBuildium Resident Center Mobile App - Android
Timeline · 5 updates
  1. investigating Jul 01, 2025, 03:10 PM UTC

    We’re currently investigating slowness affecting both the Manager and Resident mobile apps for Buildium.

  2. identified Jul 01, 2025, 03:59 PM UTC

    A fix is currently being implemented to improve system performance.

  3. identified Jul 01, 2025, 04:10 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 01, 2025, 04:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 01, 2025, 05:02 PM UTC

    This incident has been resolved.

Read the full incident report →