Buildium experienced a critical incident on July 9, 2025 affecting Phone support, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Phone support
Update timeline
- identified Jul 09, 2025, 10:22 PM UTC
We are currently experiencing issues with our phone provider. At this time, please submit a support case for assistance. We apologize for the inconvenience and are working with our provider to resolve this issue as soon as possible.
- resolved Jul 09, 2025, 11:23 PM UTC
This incident has been resolved.