BuildingLink incident
Service Interruption - Emergency Broadcast - Issues Sending SMS/Text Messages
BuildingLink experienced a minor incident on October 22, 2025 affecting Management Portal and Resident Portal, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 22, 2025, 07:35 PM UTC
We have received reports of site performance issues resulting in recipients not being added to SMS/Text Emergency Broadcast messages. Our team is actively investigating and will resolve this issue as soon as possible. EN COURS D'INVESTIGATION : Nous avons reçu des signalements de problèmes de performance du site entraînant l'impossibilité d'ajouter des destinataires aux messages de diffusion d'urgence par SMS/texte. Notre équipe enquête activement et résoudra ce problème dès que possible. INVESTIGANDO: Hemos recibido informes de problemas de rendimiento del sitio que provocan que los destinatarios no se añadan a los mensajes de difusión de emergencia por SMS/texto. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible.
- resolved Oct 22, 2025, 07:53 PM UTC
This incident has been resolved.