BuildingLink incident

Service Interruption - Editing Front Desk Instructions

Minor Resolved View vendor source →

BuildingLink experienced a minor incident on October 22, 2025 affecting Management Portal and Resident Portal, lasting 20h 8m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2025, 06:19 PM UTC
Resolved
Oct 23, 2025, 02:28 PM UTC
Duration
20h 8m
Detected by Pingoru
Oct 22, 2025, 06:19 PM UTC

Affected components

Management PortalResident Portal

Update timeline

  1. investigating Oct 22, 2025, 06:19 PM UTC

    We have received reports of issues editing Front Desk Instructions. Our team is actively investigating and will resolve this issue as soon as possible. EN COURS D'INVESTIGATION : Nous avons reçu des signalements de problèmes lors de la modification des Instructions de la réception. Notre équipe enquête activement et résoudra ce problème dans les plus brefs délais. INVESTIGANDO: Hemos recibido informes de problemas al editar las Instrucciones del Front Desk (o Recepción). Nuestro equipo está investigando activamente y resolverá este problema lo antes posible.

  2. investigating Oct 22, 2025, 06:19 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 23, 2025, 02:28 PM UTC

    This incident has been resolved.