BuildingLink incident

Event Log - Re-printing labels with Dymo printer

Critical Resolved View vendor source →

BuildingLink experienced a critical incident on September 24, 2025 affecting Management Portal, lasting 34d 16h. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2025, 09:19 PM UTC
Resolved
Oct 29, 2025, 02:01 PM UTC
Duration
34d 16h
Detected by Pingoru
Sep 24, 2025, 09:19 PM UTC

Affected components

Management Portal

Update timeline

  1. investigating Sep 24, 2025, 09:19 PM UTC

    We have received reports that some users are unable to re-print Event labels using their Dymo Label Printer. Our team is actively investigating and will resolve this issue as soon as possible. EN COURS D’INVESTIGATION :: Nous avons reçu des signalements indiquant que certains utilisateurs ne parviennent pas à réimprimer des étiquettes d’événement avec leur imprimante Dymo Label. Notre équipe est en train d’investiguer et résoudra ce problème dès que possible. INVESTIGATING: Hemos recibido informes de que algunos usuarios no pueden reimprimir etiquetas de eventos con su impresora Dymo Label. Nuestro equipo está investigando y resolverá este problema lo antes posible.

  2. resolved Oct 29, 2025, 02:01 PM UTC

    This incident has been resolved.