BuildingLink incident

Service Interruption - BuildingLink GEO App

Major Resolved View vendor source →

BuildingLink experienced a major incident on November 11, 2025 affecting Geo, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2025, 01:48 PM UTC
Resolved
Nov 11, 2025, 03:11 PM UTC
Duration
1h 23m
Detected by Pingoru
Nov 11, 2025, 01:48 PM UTC

Affected components

Geo

Update timeline

  1. investigating Nov 11, 2025, 01:48 PM UTC

    We have received reports that the BuildingLink GEO app is not allowing User to login or sync. Our Team is working to get this issue resolved as soon as possible. EN COURS D'INVESTIGATION: Nous avons reçu des rapports indiquant que l'application BuildingLink GEO ne permet pas aux utilisateurs de se connecter ou de synchroniser. Notre équipe travaille à résoudre ce problème dès que possible. INVESTIGANDO: Hemos recibido informes de que la aplicación BuildingLink GEO actualmente no permite a los usuarios iniciar sesión ni sincronizar. Nuestro equipo está trabajando para resolver este problema lo antes posible.

  2. investigating Nov 11, 2025, 01:51 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 11, 2025, 02:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Nov 11, 2025, 02:26 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 11, 2025, 03:11 PM UTC

    This incident has been resolved.