BuildingLink experienced a critical incident on March 4, 2026 affecting Management Portal and Resident Portal, lasting 20h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 04, 2026, 05:34 PM UTC
We have received reports of site performance issues resulting in server errors and/or pages not loading. Our team is actively investigating and will resolve this issue as soon as possible. EN COURS D'INVESTIGATION : Nous avons reçu des rapports faisant état de problèmes de performance du site entraînant des erreurs de serveur et/ou des pages ne se chargeant pas. Notre équipe enquête activement et résoudra ce problème dès que possible. INVESTIGANDO: Hemos recibido informes sobre problemas de rendimiento del sitio que resultan en errores del servidor y/o en que las páginas no se cargan. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible.
- monitoring Mar 04, 2026, 09:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 05, 2026, 02:04 PM UTC
This incident has been resolved.