Buildertrend incident

Buildertrend.net Problem

Critical Resolved View vendor source →

Buildertrend experienced a critical incident on July 19, 2022 affecting Buildertrend.net, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2022, 02:19 PM UTC
Resolved
Jul 19, 2022, 02:36 PM UTC
Duration
17m
Detected by Pingoru
Jul 19, 2022, 02:19 PM UTC

Affected components

Buildertrend.net

Update timeline

  1. investigating Jul 19, 2022, 02:19 PM UTC

    Engineering has been notified of the incident and is actively working to resolve it.

  2. investigating Jul 19, 2022, 02:20 PM UTC

    We are still actively troubleshooting and resolving the issue. Thank you for your patience.

  3. investigating Jul 19, 2022, 02:20 PM UTC

    We are still actively troubleshooting and resolving the issue. Thank you for your patience.

  4. resolved Jul 19, 2022, 02:36 PM UTC

    This incident has been resolved.