Buildertrend experienced a major incident on September 1, 2026 affecting Buildertrend.net, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
Buildertrend.net
Update timeline
- investigating Sep 01, 2026, 05:50 PM UTC
Our service provider is reporting issues impacting our application. We have reported the issue and are tracking on it carefully. We appreciate you patience and will inform you when service has been restored.
- monitoring Sep 01, 2026, 06:07 PM UTC
The issue has been resolved; continuing to monitor.
- resolved Sep 01, 2026, 06:25 PM UTC
This incident has been resolved.