Buildertrend incident

The QuickBooks Online APIs are returning intermittent 503 timeout errors

Major Resolved View vendor source →

Buildertrend experienced a major incident on September 1, 2026 affecting Intuit QuickBooks Online Integration, lasting 14h 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 08:57 PM UTC
Resolved
Sep 02, 2026, 11:15 AM UTC
Duration
14h 17m
Detected by Pingoru
Sep 01, 2026, 08:57 PM UTC

Affected components

Intuit QuickBooks Online Integration

Update timeline

  1. investigating Sep 01, 2026, 08:57 PM UTC

    QuickBooks are currently investigating this issue.

  2. investigating Sep 01, 2026, 09:00 PM UTC

    https://status.developer.intuit.com/incidents/ppq8m14fqzq5

  3. investigating Sep 01, 2026, 09:25 PM UTC

    Intuit Quickbooks is currently unable to process any requests. You may be experiencing issues of spinning or receiving errors when working on jobs currently linked to QBO. Please visit our status page and subscribe to updates as Intuit works to resolve. https://status.buildertrend.net/

  4. monitoring Sep 02, 2026, 12:26 AM UTC

    We are continuing to monitor the ongoing Intuit outage.

  5. monitoring Sep 02, 2026, 01:59 AM UTC

    We're awaiting resolution from Intuit's response team and will update our status page as we are notified.

  6. monitoring Sep 02, 2026, 02:00 AM UTC

    We are continuing to monitor for any further issues.

  7. resolved Sep 02, 2026, 11:15 AM UTC

    Confirmed the incident is resolved.