Buildertrend incident

Site loading issues

Minor Resolved View vendor source →

Buildertrend experienced a minor incident on August 2, 2022 affecting Buildertrend.net, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2022, 07:31 PM UTC
Resolved
Aug 02, 2022, 08:10 PM UTC
Duration
39m
Detected by Pingoru
Aug 02, 2022, 07:31 PM UTC

Affected components

Buildertrend.net

Update timeline

  1. investigating Aug 02, 2022, 07:31 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 02, 2022, 07:32 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 02, 2022, 07:36 PM UTC

    We are continuing to investigate this issue.

  4. identified Aug 02, 2022, 07:48 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Aug 02, 2022, 07:48 PM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Aug 02, 2022, 07:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring Aug 02, 2022, 07:58 PM UTC

    We are continuing to monitor for any further issues.

  8. resolved Aug 02, 2022, 08:10 PM UTC

    This incident has been resolved.