Buildertrend experienced a major incident on May 2, 2023 affecting Buildertrend.net, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
Buildertrend.net
Update timeline
- investigating May 02, 2023, 02:22 PM UTC
We are currently looking into issues with the site returning errors on page load.
- identified May 02, 2023, 02:48 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 02, 2023, 02:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 02, 2023, 03:00 PM UTC
This incident has been resolved.