Buildertrend incident

Site Loading Issue

Critical Resolved View vendor source →

Buildertrend experienced a critical incident on September 2, 2023 affecting Buildertrend.net, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2023, 01:37 PM UTC
Resolved
Sep 02, 2023, 04:44 PM UTC
Duration
3h 7m
Detected by Pingoru
Sep 02, 2023, 01:37 PM UTC

Affected components

Buildertrend.net

Update timeline

  1. investigating Sep 02, 2023, 01:37 PM UTC

    We are currently investigating this issue.

  2. identified Sep 02, 2023, 01:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 02, 2023, 02:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 02, 2023, 04:44 PM UTC

    This incident has been resolved.