Buildertrend experienced a notice incident on October 30, 2023, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Oct 30, 2023, 08:33 PM UTC
We are currently experiencing issues with vendors and third party integrations. This appears to be an issue with an upstream vendor. Our engineering team is continuing to investigate and will continue to provide updates. Impacted services: buildertrend.com wallet.buildertrend.com rebates.buildertrend.net
- monitoring Oct 30, 2023, 08:45 PM UTC
The impacted vendor has provided a fix. The impacted Buildertrend services are now available. Our engineering team will continue to monitor the status of the upstream vendor and provide any additional updates as needed.
- resolved Oct 30, 2023, 09:46 PM UTC
All up steam vendor services have been restored, and all impacted Buildertrend services are operational.