Buildertrend incident

Site Performance Degradation

Critical Resolved View vendor source →

Buildertrend experienced a critical incident on March 7, 2024 affecting Buildertrend.net, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2024, 06:55 PM UTC
Resolved
Mar 07, 2024, 07:09 PM UTC
Duration
14m
Detected by Pingoru
Mar 07, 2024, 06:55 PM UTC

Affected components

Buildertrend.net

Update timeline

  1. investigating Mar 07, 2024, 06:55 PM UTC

    We are currently investigating this issue.

  2. identified Mar 07, 2024, 07:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 07, 2024, 07:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 07, 2024, 07:09 PM UTC

    This incident has been resolved.