Buildertrend incident

Degraded service with some components of Buildertrend

Minor Resolved View vendor source →

Buildertrend experienced a minor incident on April 17, 2024 affecting Buildertrend.net, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2024, 03:36 PM UTC
Resolved
Apr 17, 2024, 04:07 PM UTC
Duration
30m
Detected by Pingoru
Apr 17, 2024, 03:36 PM UTC

Affected components

Buildertrend.net

Update timeline

  1. investigating Apr 17, 2024, 03:36 PM UTC

    One of our third parties is having a issues with one of the components Buildertrend depends on. We are continuing to monitor the third party.

  2. monitoring Apr 17, 2024, 03:42 PM UTC

    Per the third party, a fix has been applied. We are continuing to monitor.

  3. resolved Apr 17, 2024, 04:07 PM UTC

    The third party's incident has been in a resolved status for about thirty minutes and we haven't seen any new errors. We should be back to full capacity now.