Buildertrend incident

Windows Authentication Issue

Critical Resolved View vendor source →

Buildertrend experienced a critical incident on July 19, 2024 affecting Buildertrend.net, lasting 5h 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 05:54 AM UTC
Resolved
Jul 19, 2024, 11:26 AM UTC
Duration
5h 31m
Detected by Pingoru
Jul 19, 2024, 05:54 AM UTC

Affected components

Buildertrend.net

Update timeline

  1. investigating Jul 19, 2024, 05:54 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 19, 2024, 05:55 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 19, 2024, 11:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 19, 2024, 11:26 AM UTC

    This incident has been resolved.