Buildertrend experienced a minor incident on December 17, 2024 affecting Buildertrend.net, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Buildertrend.net
Update timeline
- identified Dec 17, 2024, 09:05 PM UTC
We are currently experiencing a degraded user experience with jobsite creation and manipulation. We have identified and are working to resolve the issue for our clients as soon as possible.
- monitoring Dec 17, 2024, 09:36 PM UTC
Our fix has been implemented and our testing is showing all issues have been resolved. We will continue to monitor until we are fully confirmed fully functional.
- resolved Dec 17, 2024, 09:58 PM UTC
The issue is confirmed resolved!