Buildertrend experienced a minor incident on January 28, 2025 affecting Buildertrend.net, lasting 1h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Buildertrend.net
Update timeline
- identified Jan 28, 2025, 06:44 PM UTC
Our third-party vendor is experiencing issues correctly processing video uploads randomly. We are working with them to restore full functionality as soon as possible.
- monitoring Jan 28, 2025, 07:24 PM UTC
The error appears to have been fixed! Continuing to monitor to confirm functionality.
- resolved Jan 28, 2025, 08:42 PM UTC
Everything looks to be functioning normally!