Buildertrend incident

Buildertrend Inaccessible

Critical Resolved View vendor source →

Buildertrend experienced a critical incident on March 13, 2025 affecting Buildertrend.net, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2025, 06:34 PM UTC
Resolved
Mar 13, 2025, 07:07 PM UTC
Duration
33m
Detected by Pingoru
Mar 13, 2025, 06:34 PM UTC

Affected components

Buildertrend.net

Update timeline

  1. investigating Mar 13, 2025, 06:34 PM UTC

    We are currently investigating this issue.

  2. identified Mar 13, 2025, 06:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 13, 2025, 06:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 13, 2025, 06:52 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 13, 2025, 07:07 PM UTC

    This incident has been resolved and we've confirmed normal operations. Thank you for your patience!