Buildertrend experienced a major incident on August 11, 2025 affecting Intuit QuickBooks Online Integration, lasting 3h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Intuit QuickBooks Online Integration
Update timeline
- investigating Aug 11, 2025, 08:38 PM UTC
We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.
- investigating Aug 11, 2025, 09:03 PM UTC
The affected accounting services appear to be an issue from Intuit's side, per their status page here: https://status.quickbooks.intuit.com/. We will continue to monitor the situation.
- monitoring Aug 11, 2025, 10:08 PM UTC
We are continuing to monitor.
- resolved Aug 12, 2025, 12:03 AM UTC
Intuit has indicated the issue has been resolved.