Buildertrend incident

Connection issues to Buildertrend

Critical Resolved View vendor source →

Buildertrend experienced a critical incident on March 10, 2026 affecting Buildertrend.net, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2026, 04:05 PM UTC
Resolved
Mar 10, 2026, 06:16 PM UTC
Duration
2h 10m
Detected by Pingoru
Mar 10, 2026, 04:05 PM UTC

Affected components

Buildertrend.net

Update timeline

  1. investigating Mar 10, 2026, 04:05 PM UTC

    We are currently having connection issues to the Buildertrend application.

  2. investigating Mar 10, 2026, 04:13 PM UTC

    The application is functional, but running slow. We are continuing to investigate.

  3. investigating Mar 10, 2026, 04:24 PM UTC

    We are continuing to triage the issue.

  4. investigating Mar 10, 2026, 04:39 PM UTC

    The application is starting to stabilize and we're continuing to monitor.

  5. investigating Mar 10, 2026, 04:54 PM UTC

    We are still investigating, but access and latency have improved.

  6. investigating Mar 10, 2026, 05:30 PM UTC

    We are continuing to investigate this issue.

  7. monitoring Mar 10, 2026, 05:38 PM UTC

    We have mitigated the issue and are monitoring to confirm everything is operational.

  8. resolved Mar 10, 2026, 06:16 PM UTC

    The application access and latency have returned to normal.