Buildertrend incident

Issues logging in

Critical Resolved View vendor source →

Buildertrend experienced a critical incident on June 4, 2026 affecting Buildertrend.net, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 01:07 PM UTC
Resolved
Jun 04, 2026, 02:10 PM UTC
Duration
1h 3m
Detected by Pingoru
Jun 04, 2026, 01:07 PM UTC

Affected components

Buildertrend.net

Update timeline

  1. investigating Jun 04, 2026, 01:07 PM UTC

    We are currently investigating issues preventing customers from logging into our application.

  2. monitoring Jun 04, 2026, 01:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 04, 2026, 01:31 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Jun 04, 2026, 01:37 PM UTC

    We are seeing additional issues. Continuing to investigate. The majority of the application is functional.

  5. monitoring Jun 04, 2026, 01:47 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jun 04, 2026, 02:10 PM UTC

    This incident has been resolved.