Buildertrend incident

Auth0 login failures

Major Resolved View vendor source →

Buildertrend experienced a major incident on June 9, 2026 affecting Buildertrend.net, lasting 6h 53m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2026, 01:25 PM UTC
Resolved
Jun 09, 2026, 08:18 PM UTC
Duration
6h 53m
Detected by Pingoru
Jun 09, 2026, 01:25 PM UTC

Affected components

Buildertrend.net

Update timeline

  1. investigating Jun 09, 2026, 01:25 PM UTC

    We are currently investigating this issue

  2. investigating Jun 09, 2026, 01:46 PM UTC

    Most users are able to log in. We're continuing to investigate.

  3. monitoring Jun 09, 2026, 03:26 PM UTC

    Logging into the platform should be back to normal for most users. We're continuing to monitor.

  4. resolved Jun 09, 2026, 08:18 PM UTC

    We've confirmed users are fully able to log in.