Buildertrend experienced a major incident on July 14, 2026 affecting Buildertrend.net, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Buildertrend.net
Update timeline
- investigating Jul 14, 2026, 07:28 PM UTC
Buildertrend is currently experiencing application slowness. We're actively working on the issue.
- investigating Jul 14, 2026, 07:46 PM UTC
We are continuing to investigate.
- monitoring Jul 14, 2026, 08:06 PM UTC
The application appears to have stabilized and users are able to use the product freely. We're continuing to monitor.
- resolved Jul 14, 2026, 08:17 PM UTC
Everything has returned to normal operations. Thank you for your patience.