Buckaroo had 46 outages in the last 2 years totaling 66h 40m of downtime — averaging 1.9 incidents per month.
There were 46 Buckaroo outages since April 13, 2025 totaling 66h 40m of downtime. Each is summarised below — incident details, duration, and resolution information.
Our service monitoring has detected an outage. We're investigating the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing a disruption affecting Belfius payments. Since around 10:35 today, Belfius payments are failing and customers cannot complete them.
This incident has been resolved.
We are currently experiencing an issue affecting our online Credit Card services and Tap to Pay. This is being investigated with the highest priority.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
The issue has been resolved and all services are fully operational. We will continue to monitor the situation.
This incident has been resolved.
On 10 August 2026, card payments were unavailable for approximately 46 minutes, between 09:58 and 10:44 CEST. During this window, customers were unable to complete card payments. The disruption was triggered by a planned database update that generated an unusually high volume of background events. This event volume placed excessive load on several of our Card Acquiring services, including the component that processes card transactions, causing them to become temporarily unavailable. Tap to pay transactions continued to be processed, but were briefly delayed in appearing in our Buckaroo portals. Our engineering team identified the root cause and deployed a fix that restored the affected services. Card payments were fully operational again from 10:44, with all services confirmed recovered at 10:49. We have implemented immediate safeguards and are working on structural improvements to prevent this failure mode from recurring. We apologize for any inconvenience this may have caused.
Between 19:11 and 20:09 (CEST), an issue affected payments processed via POS terminals. This has been resolved and we are currently monitoring the situation. We are still investigating the root cause and will provide a follow-up once this has been determined. We apologize for any inconvenience caused.
This incident has been resolved.
On the evening of 22 July 2026, between approximately 19:11 and 20:09 CEST, a technical issue on our payment platform affected transaction processing for POS \(in-store\) terminals. During this period, affected terminals were temporarily unable to complete payment transactions. This disruption only affected Buckaroo terminals. Other terminals were not affected. The cause was a technical issue on our side. It has been fully identified and resolved, and POS transaction processing has been operating normally since 20:09 CEST. We have also put additional monitoring measures in place to prevent this from recurring. We sincerely apologise for the disruption and any inconvenience this caused.
We are currently experiencing a delay affecting today's POS payouts. This issue originates with one of our external partners, and as a result not all scheduled payouts have been fully processed. We are actively investigating together with the partner and are working to resolve this as quickly as possible. A further update will follow as soon as more information is available. We apologize for any inconvenience.
The issue affecting today's POS payouts has been resolved. The delay originated with one of our external partners and has now been corrected. All settlement files have been processed and the outstanding payouts have been completed. No further action is required on your part. We apologize for any inconvenience caused and thank you for your patience. Should you have any questions, please do not hesitate to contact us.
External: We have identified a full disruption external to our platform affecting card payments. You will see a decline in successful payments as consumers will be unable to pay using their MasterCard card.
The issue has been identified and a fix is being implemented.
The incident has been resolved
We have identified a full disruption external to our platform affecting card payments. You will see a decline in successful payments as consumers will be unable to pay using their MasterCard card.
The issue is resolved
There is an issue with the In3 availability. Users could experience issues when paying with In3. We will provide updates as they become available.
This incident has been resolved.
There is an issue with the iDEAL availability of Rabobank. Users could experience issues when paying with iDEAL. We will provide updates as they become available.
This incident has been resolved.
Today's transactions or statuses may not be shown in the transaction overview. Transaction processing is not affected. A fix has been implemented, and transactions are currently being reloaded into the transaction overview. We will provide updates as they become available.
This issue has been resolved. All transactions are now visible in the transaction overview.
We would like to inform you that today, 24 June 2026, between approximately 09:30 and 10:15 CEST, our online credit card payment services experienced an outage. During this period, credit card transactions were unable to be processed. The issue has been resolved and all services are fully operational again.
We experienced an outage affecting our online credit card services and elevated POS transactions between 14:37 PM and 14:55 PM CEST. During a planned deployment, an issue occurred that impacted our credit card acquiring platform. As a result, transaction processing was temporarily unavailable and transactions failed. Our team identified the issue and restored the service. We are continuing to investigate the root cause and are implementing measures to prevent similar incidents in the future. We apologize for the disruption and any inconvenience caused.
We're experiencing higher queuing times than normal.
We have experienced two brief disruptions of Bancontact payments due to an outage that is external in nature. The disruptions took place during the following time-frames: 15:25 -> 15:40 16:55 -> 17:10 During these times customers were redirected to Bancontact, but did not return. Transactions were kept on Pending status until expiration updated them to Failed.
We're experiencing a lower success rate for this service than usual.
This incident has been resolved.
We are currently experiencing a major outage with iDEAL due to external factors. We will keep you updated on any developments.
This incident has been resolved.
Since March 16th, iDIN has not been available. We are currently investigating the cause of this issue and working on a solution to restore availability as soon as possible.
The issue with iDIN has been resolved and the service is operating normally.
On March 10, Buckaroo POS terminals experienced a disruption between 06:20 and 08:15 CET. During this period, transactions on POS terminals were not possible. The issue has been resolved and all terminals are functioning normally again. The root cause is currently under investigation.
Users are currently unable to log into the Buckaroo Plaza. We are working on resolving this issue.
The issue has been resolved
Users are currently unable to log into the Buckaroo Plaza. We are working on resolving this issue.
The issue has been resolved.
We are currently experiencing an issue with POS payouts. Not all of today’s scheduled payouts have been fully processed. BNP received our settlement files but processing of the payouts is pending on their end. Technical teams of BNP are investigating.
The files are being re-processed by BNP
All files have been processed. The BNP bank had an incident on one of their platforms which caused the delay.
Our service monitoring has detected an outage since 13 February 14:38. This outage impacts all payment methods with PPRO as acquirer. Impacted payment methods are: - EPS - MBWay - Bizum - Swish - Twint - AliPay - P24 The issue has been resolved since 16 February 14:11
This incident has been resolved.
Between 10:15 and 10:39 CET we experienced an external disruption affecting Bancontact Mobile payments. Transactions initiated during this timeframe may have failed or been declined. The issue has been resolved and transaction processing has been fully restored.
There is an issue with the iDEAL availability of ABN Amro. Users could experience issues when paying with iDEAL. We will provide updates as they become available.
The issue has been resolved by ABN Amro
Due to an external disruption at our processing bank, Buckaroo Plaza merchants may be experiencing a delay in today's payout. In such cases, we are expecting the payout to be received tomorrow. We are maintaining communication with our bank and will post updates as they become available.
We have received confirmation that this issue has been resolved. All of yesterday's affected payouts will be received today.