broadpeak.io incident
Timeouts and errors on streaming requests in Asia region
Resolved on May 21, 2026.
From 9:19 to 9:28 we experienced some errors and timeouts on 10 to 15% of requests from Asia. There was a temporary saturation of connections following a failed update of a threshold during a platform update. The problem has been fixed and a solution is being implemented to prevent it from happening again.
Update timeline
- resolved May 21, 2026, 02:27 PM UTC
From 9:19 to 9:28 we experienced some errors and timeouts on 10 to 15% of requests from Asia. There was a temporary saturation of connections following a failed update of a threshold during a platform update. The problem has been fixed and a solution is being implemented to prevent it from happening again.
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