Broadcom Layer7 API Management incident

Failures To Browse Isolated To Specific Domains - GILTA

Ongoing since 10:12 AM UTC.

investigating Oct 28, 2026, 10:12 AM UTC

We are investigating failures to browse isolated to several domains when end users are connected to Cloud SWG Tel Aviv (GILTA) data center. End users receive an error page indicating that "This site can't be reached" or that a timeout was exceeded. The issue is only affecting customers who use the [Consolidated SWG Policy](https://techdocs.broadcom.com/us/en/symantec-security-software/web-and-network-security/cloud-swg/help/threat-protection/about_webiso_co/consolidated-swg-policy-full-web-isolation.html) in Cloud SWG.

Started
Oct 28, 2026, 10:12 AM UTC
Resolved
Ongoing
Duration
● 1h 11m
Detected by Pingoru
Oct 28, 2026, 10:12 AM UTC

Update timeline

  1. investigating Oct 28, 2026, 10:12 AM UTC

    We are investigating failures to browse isolated to several domains when end users are connected to Cloud SWG Tel Aviv (GILTA) data center. End users receive an error page indicating that "This site can't be reached" or that a timeout was exceeded. The issue is only affecting customers who use the [Consolidated SWG Policy](https://techdocs.broadcom.com/us/en/symantec-security-software/web-and-network-security/cloud-swg/help/threat-protection/about_webiso_co/consolidated-swg-policy-full-web-isolation.html) in Cloud SWG.

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