British Columbia Institute of Technology Outage History

British Columbia Institute of Technology is up right now

British Columbia Institute of Technology had 10 outages in the last 2 years totaling 80h 44m of downtime — averaging 0.4 incidents per month.

There were 10 British Columbia Institute of Technology outages since May 21, 2025 totaling 80h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.bcit.ca

Minor March 30, 2026

BCIT Network Connectivity Issues

Detected by Pingoru
Mar 30, 2026, 03:48 PM UTC
Resolved
Mar 30, 2026, 07:44 PM UTC
Duration
3h 56m
Affected: Network Services
Timeline · 4 updates
  1. investigating Mar 30, 2026, 03:48 PM UTC

    BCIT lost network access at around 8:15 am. Access has been restored for the Burnaby Campus but remains intermittent for the AIC, ATC, BMC, DTC campuses IT Services analysts are working to resolve this issue. This message will be updated when more information is available

  2. investigating Mar 30, 2026, 03:49 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 30, 2026, 07:43 PM UTC

    We are continuing to investigate this issue.

  4. resolved Mar 30, 2026, 07:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 20, 2026

BCIT Website Search Unavailable

Detected by Pingoru
Feb 20, 2026, 09:16 PM UTC
Resolved
Feb 21, 2026, 12:05 AM UTC
Duration
2h 48m
Affected: Main BCIT Website
Timeline · 4 updates
  1. investigating Feb 20, 2026, 09:16 PM UTC

    Our website search provider is currently experiencing an outage, we are working with them to resolve the issue as quickly as possible. Until resolved our website search will be unavailable.

  2. identified Feb 20, 2026, 09:50 PM UTC

    While the search feature on the BCIT Website continues to be unavailable, please make use of BCIT AI assist as an alternative. https://www.bcit.ca/search-ai-assist/

  3. monitoring Feb 20, 2026, 11:20 PM UTC

    The availability of Search on the BCIT Website is returning although the situation is continuing to be monitored by our team

  4. resolved Feb 21, 2026, 12:05 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 30, 2025

GlobalProtect VPN - Intermittent Connectivity

Detected by Pingoru
Oct 30, 2025, 06:36 PM UTC
Resolved
Oct 30, 2025, 07:28 PM UTC
Duration
52m
Affected: GlobalProtect VPN
Timeline · 3 updates
  1. investigating Oct 30, 2025, 06:36 PM UTC

    Intermittent connection to GlobalProtect VPN for BCIT. Issue is currently under investigation.

  2. identified Oct 30, 2025, 07:01 PM UTC

    Cause Identified and fixed being applied. GlobalProtect VPN service will continue to be intermittently available as the fix is applied and verified.

  3. resolved Oct 30, 2025, 07:28 PM UTC

    Fixed applied and service continues to be stable. Incident resolved.

Read the full incident report →

Notice October 9, 2025

Adobe Acrobat - expiration email of Oct 1-8

Detected by Pingoru
Oct 09, 2025, 06:11 PM UTC
Resolved
Oct 09, 2025, 06:12 PM UTC
Duration
55s
Affected: Adobe
Timeline · 4 updates
  1. investigating Oct 09, 2025, 06:11 PM UTC

    Between Oct 1-8, emails were sent to employees with Adobe licenses indicating that their entitlements would expire on October 9th at 8:53 GMT time. Adobe licenses expired on October 1st for all employees and it was presumed to be an erroneous email. This morning (October 9) IT Services received reports from staff who had lost access to Adobe Acrobat today (per the original email). Staff are working to re-add any accounts that were removed and the process should be completed by 12:00 noon October 9th.

  2. identified Oct 09, 2025, 06:12 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 09, 2025, 06:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 09, 2025, 06:12 PM UTC

    Staff are working to re-add any accounts that were removed and the process should be completed by October 9th, 12:00 noon PST.

Read the full incident report →

Notice October 9, 2025

Ellucian Email - sent on 2025-Oct-06

Detected by Pingoru
Oct 09, 2025, 05:59 PM UTC
Resolved
Oct 09, 2025, 06:02 PM UTC
Duration
2m
Affected: myBCIT Email (SMTP/IMAP)
Timeline · 3 updates
  1. investigating Oct 09, 2025, 05:59 PM UTC

    IT Services discovered that due to a change made over the weekend (October 4/5, 2025), inadvertently triggered the delivery of notifications that should have been sent April 14/15, 2025. Those notifications had been backlogged due to an error in configuration. We would like to assure you that a breach did not occur, and your data has not been sold. We have since disabled the notification process in all our environments to ensure no further messages are inadvertently sent out. Apologies again for the confusion and thank you for your patience as we work to prevent this from happening in the future.

  2. investigating Oct 09, 2025, 06:00 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 09, 2025, 06:02 PM UTC

    We have since disabled the notification process in all our environments to ensure no further messages are inadvertently sent out. Apologies again for the confusion and thank you for your patience as we work to prevent this from happening in the future.

Read the full incident report →

Notice September 16, 2025

Network Interruption

Detected by Pingoru
Sep 16, 2025, 07:05 PM UTC
Resolved
Sep 16, 2025, 08:10 PM UTC
Duration
1h 4m
Affected: Network Services
Timeline · 3 updates
  1. investigating Sep 16, 2025, 07:05 PM UTC

    We are currently experiencing issues with network connectivity - both wired and wireless. Our team is working on resolving this issue and this message will be updated as more information is available. we apologize for any inconvenience and thank you for your patience.

  2. identified Sep 16, 2025, 07:12 PM UTC

    Root cause Identified and a fix is being applied. Wireless and Wired connectivity will continue be intermittent.

  3. resolved Sep 16, 2025, 08:10 PM UTC

    Network connectivity (wired and wireless) has been restored

Read the full incident report →

Notice September 3, 2025

AppsAnywhere not functioning as expected

Detected by Pingoru
Sep 03, 2025, 10:33 PM UTC
Resolved
Sep 05, 2025, 05:23 PM UTC
Duration
1d 18h
Affected: AppsAnywhere
Timeline · 5 updates
  1. investigating Sep 03, 2025, 10:33 PM UTC

    ITS Services is aware of an issue where some applications started through AppsAnywhere will not launch or do not function properly. Our staff are working with the vendor to determine the cause and a resolution. This message will updated as more information is available.

  2. investigating Sep 05, 2025, 05:21 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 05, 2025, 05:22 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 05, 2025, 05:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 05, 2025, 05:23 PM UTC

    This issues has been resolved and IT Services staff are in the process of updating Windows images for the impacted computer labs

Read the full incident report →

Notice August 18, 2025

Wired Network Connectivity Issues

Detected by Pingoru
Aug 18, 2025, 03:41 PM UTC
Resolved
Aug 18, 2025, 07:24 PM UTC
Duration
3h 43m
Affected: Network Services
Timeline · 2 updates
  1. investigating Aug 18, 2025, 03:41 PM UTC

    2025-Aug-18 started before 8:00 am We are currently experiencing issues with wired network connections. Please use wifi The team is working on this and this message will be updated as more information is available

  2. resolved Aug 18, 2025, 07:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 21, 2025

@BCIT.CA Public Web Page Intermittent Connection issues due to volume in registration

Detected by Pingoru
May 21, 2025, 04:21 PM UTC
Resolved
May 21, 2025, 07:56 PM UTC
Duration
3h 35m
Affected: Main BCIT WebsiteBanner 9
Timeline · 3 updates
  1. investigating May 21, 2025, 04:21 PM UTC

    Due to the high volume in contacts during Flex learning registration this morning, the following are experiencing intermittent connection issues: ... Programs and Course search from the Main BCIT website (bcit.ca/study) ... searching for courses from the Student Self Service Portal

  2. investigating May 21, 2025, 07:55 PM UTC

    issues with the @bcit.ca website have been resolved

  3. resolved May 21, 2025, 07:56 PM UTC

    This incident has been resolved.

Read the full incident report →