BrilliantCloud incident

Dashboard, Webmail, and 1 other service are down

Major Vendor's status page →

Resolved after 3 hours 1 minute, affecting Website (Dashboard) and Website (Webmail) and 1 more, on October 21, 2026.

investigating Oct 21, 2026, 08:06 PM UTC

Dashboard went down.

Started
Oct 21, 2026, 05:11 PM UTC
Resolved
Oct 21, 2026, 08:12 PM UTC
Duration
3h 1m
Detected by Pingoru
Oct 21, 2026, 05:11 PM UTC

Affected components

Website (Dashboard)Website (Webmail)Nodes (Mail Server)

Update timeline

  1. investigating Oct 21, 2026, 05:11 PM UTC

    Mail Server went down.

  2. investigating Oct 21, 2026, 05:17 PM UTC

    Mail Server recovered.

  3. investigating Oct 21, 2026, 05:43 PM UTC

    Webmail went down.

  4. investigating Oct 21, 2026, 06:16 PM UTC

    Webmail recovered.

  5. investigating Oct 21, 2026, 07:51 PM UTC

    Dashboard went down.

  6. investigating Oct 21, 2026, 07:57 PM UTC

    Dashboard recovered.

  7. investigating Oct 21, 2026, 08:06 PM UTC

    Dashboard went down.

  8. resolved Oct 21, 2026, 08:12 PM UTC

    Dashboard recovered.

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