brightwheel incident

Degraded Performance

Resolved after 15 minutes, affecting iOS App and Android App and 1 more, on December 15, 2021.

resolved Dec 15, 2021, 04:30 PM UTC

Amazon Web Service (AWS) experienced a brief outage that affected sites and services across the internet today, including brightwheel. During the incident, email delivery from brightwheel was temporarily delayed. Service has now been fully restored.

Started
Dec 15, 2021, 04:14 PM UTC
Resolved
Dec 15, 2021, 04:30 PM UTC
Duration
15m
Detected by Pingoru
Dec 15, 2021, 04:14 PM UTC

Affected components

iOS AppAndroid AppWeb App

Update timeline

  1. investigating Dec 15, 2021, 04:14 PM UTC

    Engineers are investigating an issue affecting the brightwheel platform. We’ll provide more information as it becomes available.

  2. resolved Dec 15, 2021, 04:30 PM UTC

    Amazon Web Service (AWS) experienced a brief outage that affected sites and services across the internet today, including brightwheel. During the incident, email delivery from brightwheel was temporarily delayed. Service has now been fully restored.

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