Brightly Software incident

FSDirect CommunityUse - Error Message

Minor Resolved View vendor source →

Brightly Software experienced a minor incident on July 17, 2025 affecting FSDirect, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2025, 02:55 PM UTC
Resolved
Jul 17, 2025, 03:17 PM UTC
Duration
22m
Detected by Pingoru
Jul 17, 2025, 02:55 PM UTC

Affected components

FSDirect

Update timeline

  1. investigating Jul 17, 2025, 02:55 PM UTC

    Our team is currently investigating an issue causing a 502 Bad Gateway error when attempting to access FSDirect's CommunityUse. This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.

  2. resolved Jul 17, 2025, 03:17 PM UTC

    This issue has been resolved. Thank you for your patience. Please contact [email protected] if you have any questions.