BridgePay Network Solutions incident
Credit Card Processor - TSYS - Degraded Performance
BridgePay Network Solutions experienced a notice incident on June 9, 2026 affecting TSYS, lasting 6h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 09, 2026, 06:00 PM UTC
BridgePay's Network Operations Center has identified Credit Card Processor - TSYS is currently having connectivity issues. Merchants using the Credit Card Processor - TSYS may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - TSYS are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
- monitoring Jun 09, 2026, 07:46 PM UTC
We have identified issues with the leased line connectivity to TSYS. We are working on re-routing traffic to alternative connectivity to help mitigate the issue while this is investigated. We are seeing approvals on the alternative connectivity and will continue to monitor.
- monitoring Jun 09, 2026, 07:46 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 10, 2026, 12:58 AM UTC
This incident has been resolved.