BridgePay Network Solutions incident

Check Processor - Paya - Degraded Performance

Notice Resolved View vendor source →

BridgePay Network Solutions experienced a notice incident on October 17, 2026, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2026, 06:54 AM UTC
Resolved
Oct 17, 2026, 07:08 AM UTC
Duration
13m
Detected by Pingoru
Oct 17, 2026, 06:54 AM UTC

Update timeline

  1. investigating Oct 17, 2026, 06:54 AM UTC

    BridgePay's Network Operations Center has identified Check Processor - Paya is currently having connectivity issues. Merchants using the Check Processor - Paya may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Check Processor - Paya are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

  2. resolved Oct 17, 2026, 07:08 AM UTC

    The previously reported issue with the Check Processor - Paya has been resolved and transactions are processing normally.