BridgePay Network Solutions incident
Gift Card Processors - Valutec - Degraded Performance
Update timeline
- investigating May 03, 2026, 11:22 AM UTC
BridgePay's Network Operations Center has identified Gift Card Processors - Valutec is currently having connectivity issues. Merchants using the Gift Card Processors - Valutec may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Gift Card Processors - Valutec are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
- resolved May 03, 2026, 11:57 AM UTC
The previously reported issue with the Gift Card Processors - Valutec has been resolved and transactions are processing normally.
Looking to track BridgePay Network Solutions downtime and outages?
Pingoru polls BridgePay Network Solutions's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when BridgePay Network Solutions reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track BridgePay Network Solutions alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required