Bridge incident

Bridge Analytics: Error when loading Learn analytics dashboards on the DUB server

Major Resolved View vendor source →

Bridge experienced a major incident on April 7, 2026 affecting Analytics, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 02:50 PM UTC
Resolved
Apr 07, 2026, 05:35 PM UTC
Duration
2h 45m
Detected by Pingoru
Apr 07, 2026, 02:50 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Apr 07, 2026, 02:50 PM UTC

    We are currently investigating an issue where the Learn Analytics dashboards are not loading properly for accounts that reside on our Dublin, Ireland server. We are working with our Analytics partners to troubleshoot and resolve this issue as quickly as possible and we will be providing another update as soon as we can. Thank you for your patience!

  2. resolved Apr 07, 2026, 05:35 PM UTC

    Thank you for your patience while we have been working with our partners to resolve this issue. This issue has now been resolved. We appreciate your partnership and understanding while working through this issue!